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11. Information Management

CETB has data protection policies and procedures in place to ensure that the management, control and security of data provided by learners and prospective learners is in accordance with the provisions of the relevant legislation.

Access to data is restricted to individuals with legitimate requirements to access such data as may be necessary for them to carry out their duties.   Where data is held on electronic databases, access at local level is by named and authorised personnel only for the purposes of entering data and for reporting as appropriate.

CETB has developed a number of policies that set out how it deals with data under its control


CETB has developed a Freedom of Information Policy, and learners are informed of their right to request any data pertaining to them.

CETB is a public body under the Freedom of Information Act 2014 and is, therefore, covered by its provisions as and from 14th April, 2015.

  • Under the FOI Act, every person has the right to:
  • access official records held by public bodies prescribed under the Act;
  • have personal information held on them corrected or updated; and
  • be given reasons for decisions taken by public bodies that affect them.

If a learner wishes to exercise any of these rights in relation to information that may be held by CETB, they may make a formal Freedom of Information Request. An Application Form for FOI Requests is available to download at:


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